Welcome To Customer Service...How Can We Assist You?

You can reach us in the following ways...
Email Phone Mail
service@FlowerPedal.com Toll Free:

Flower Pedal
1100 Kentmorr Rd
Stevensville, MD 21666

How Can I Place An Order?

You can place orders via our website by simply adding items to your card and completing the check out process. You can also place orders via phone by calling toll free, 844-245-3743. If you see an item in our catalog and would like to order via our website, simply enter the item number in the search box at the top of our site. You will be directed to the item page where you can then add it to your cart.

Gift Services

We offer full service, unique gift wrapping for $3.95 per item and are happy to tie up that gift for you. If you would like for us to wrap your gift simply select the "Gift Wrap" option upon adding an item to your cart and we'll make sure it has an excellent presentation. Click here to see the full details of our unique Gift Wrap services...

Payment Methods and Credit Card Security

Flower Pedal accepts all major credit cards and PayPal. All credit card purchases made via our site are secure. Click here to view our privacy policy and site security details.... We are happy to accept: Visa, Mastercard, Discover, American Express, PayPal accepted

Sales Tax

Flower Pedal charges sales tax for orders shipped within the state of Maryland. The current Maryland sales tax rate is 6%.

Shipping Information And Policies

Please see our Shipping Policies page for details on shipping methods, timelines and costs.

Order Tracking

Orders for in stock goods received by 2:00 p.m. EST will be shipped that day. We will send you an email confirmation of your order and include a shipping carrier and tracking number. You can track the current status of your order by going to the links on our shipping policies page and entering your tracking number.

If you have questions about your order, contact us at service@FlowerPedal.com or 844-245-3743.

Return and Exchange Policy

At Flower Pedal, we stand behind all of our products with a 100% satisfaction guarantee. We want you to be satisfied with your purchase. If for some reason, you decide your order is not what you expected simply return it within 30 days for an exchange or refund of the original merchandise amount. Returned goods must be in the original condition and original packaging with all tags attached.

Return shipping costs are the responsibility of the customer. Returns should be made via UPS or via a shipment company that offers insurance and product tracking. To return an item, please include original packing slip noted with reason for return or desired exchange and send to:

Flower Pedal
1100 Kentmorr Rd
Stevensville, MD 21666

Our Affiliate Program

Flower Pedal is in the process of building an affiliate program. If you would like to be a part of our enthusiastic team and earn commissions on purchasing referrals then please email us at affiliate@FlowerPedal.com. Our program will be live by July 1, 2008.

Our Support For A Cure

We all need to strive to make a difference and that philosophy is at the core of Flower Pedal. We are not only committed to exceptional cycling gift-giving but we are committed to helping make our environment and our world a better, healthier place in many ways.

Flower Pedal is proud to donate a percentage of our annual revenues to the fight against cancer.

In addition, we take the following measures that are core to our business:
  • We strongly believe in the mantra “reduce, reuse, recyle.” We purchase only recycled products for our packaging material. Our packaging paper is post consumer product and we collect tons of magazines, catalogs and junk paper to shred to protect our shipments. If we receive shipments from suppliers or third party organizations that contain packaging peanuts, we will reuse that material in our shipments so that we are not simply discarding it.
  • We strive to bring you Green and Recycled products to leave a lesser footprint on our environment
  • and...we'll never sell you an animal product or animal by-product

For Artists…Submit your work to Flower Pedal?

We LUV to find new and different items to bring to our customers and foster the enthusiasm that comes from individuality and an expression of their passions in their lifestyle. If you are an artist that shares our vision, please contact us at: artists@FlowerPedal.com

You may also mail us information at the address at the top of this page.

If you don’t find the information you need here, please email us at service@FlowerPedal.com or phone us at 844-245-3743.

Have Fun Shopping…We’re Glad You’re Here!

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